Privacy Policy

This Privacy Policy explains how Oso collects, uses and protects the personal information you share with us when you visit our store or place an order. If you have any questions, write to us at hello@oso.com.

We collect the information you provide directly — your name, email, shipping and billing address, and order details — so we can process and deliver your purchase.

We also collect limited technical data automatically, such as your device type and pages viewed, to keep the store secure and improve how it works.

We use your information to fulfil orders, provide customer support, prevent fraud, and — only where you have agreed — to send you updates about new products. We never sell your personal data.

Payments are handled by our payment processor. We do not store your full card details on our servers; that data is handled directly and securely by the processor.

You can ask us to access, correct or delete the personal information we hold about you, and you can withdraw consent for marketing at any time. To exercise any of these rights, contact hello@oso.com.

We keep your information only as long as needed to fulfil orders and meet our legal obligations, then delete it. Questions about this policy can be sent to hello@oso.com.